MasterCard Contact

Through the call center service

Note! For security reasons, do not state the full number on your smartcard when issuing a written request. Provide in writing only the first six digits and the last four digits of the card, for example 7890 ****** 123456

Please call our call center service 24/7 and they will be able to help with the following issues (for security reasons cannot be discussed via email):

  • Cards that were lost / stolen / damaged
  • Questions about transactions made on the card or on the balances on the card
  • Help with regards to the PIN
  • Registration to “My Account” online
  • Assistance with regards to user name and/or password to “My Account” that were forgotten

 

By email

For general questions, or for an opinion regarding use of MasterCard, please contact via email MasterCardFX@postil.com

 

By telephone

Click here to register the telephone numbers of the call center service round the world. You can also establish contact by fax at:

208 610 4817 (44+)

 

Queries can be sent by mail to:

Card Services

MasterCard Prepaid Management Services

Access House

Cygnet Park

Peterborough

PE7 8FJ

United Kingdom

 

To the MasterCard home page


This website uses COOKIES to provide a more user-friendly experience and for analytical purposes. The compiled information is for internal use by Israel Postal Office. For more information about COOKIES, click here. We consider your continued use of this website as acceptance of the terms of use of COOKIES.
This website uses COOKIES to provide a more user-f קרא עוד
This website uses COOKIES to provide a more user-friendly experience and for analytical purposes. The compiled information is for internal use by Israel Postal Office. For more information about COOKIES, click here. We consider your continued use of this website as acceptance of the terms of use of COOKIES.)