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Ministry of the Interior services Print   Back >>
 
Services provided by the Population Administration at the Ministry of the Interir may be ordered by means of 55 post office branches throughout Israel.
Press here for a list of the branches where the service is provided.

At the post office branches that provide the service, special Ministry of the Interior - Population Administration posts will be set up, where it will be possible to submit applications for receiving the services.
The services that may be ordered by means of the above posts are as follows:
  • Replacing a worn identity card with a new one
  • Replacing an identity card because of changes
  • Replacing a worn identity card attachment with a new one
  • Replacing a worn identity card attachment because of changes
  • Extending a passport
  • Extending a laissez passer
  • Obtaining a birth certificate
  • Obtaining a summary of a registration
  • Obtaining a death certificate
  • Change of address
  • Locating a single address
  • Clarifying a single identity number
  • Clarifying a single name
  • Clarifying the particulars of a traveler
For a detailed explanation of the service and how to obtain it

How to order the service
Make sure you have the relevant documents (identity card, attachment, passport and so forth) with you and go to one of the 55 post office branches that offer the service. Go to one of the posts, choose the appropriate form for the desired service and read the instructions on the form. Fill out the form according to the instructions and attach the required documents. Take one of the special envelopes for this service, which you will find at the post. Put in the form and the documents and seal the envelope. Place the envelope only in the service box at the post. And do not, under any circumstances, place it in a mailbox or in any other box!)

How are the services provided?
The above service envelopes will be sent by the Postal Authority to the appropriate office of the Population Administration at the Ministry of the Interior, where the envelopes will be opened and the desired services provided.

The result of the services (certificates, documents and so forth) will be sent to those requesting the services within seven to ten days of business.

Will these services be provided hereafter throughout Israel?
These are just experimental services and are currently being offered for a few months only, on a trial basis, at 55 post office branches.

If the experiment proves successful, the Ministry of the Interior and the Postal Authority will consider expanding it and instituting it on a regular basis. The Ministry of the Interior continues to provide the services in the normal format at its offices.

Additional information about the services and how to fill out the forms
For all matters associated with the Ministry of the Interior, including information on how to fill out the above forms, please contact the Ministry of the Interior’s National Information Center at 02-6294777, and do not ask the post office tellers.

You can also obtain additional information at the website of the Ministry of the Interior.

The Ministry of the Interior and the Postal Authority hope that the new service will make it easier for members of the public to obtain the services of the Population Administration, and that they will use it and benefit from it.
 
 
How Much Does it Cost?
There is no charge for obtaining the services by mail. You don’t even have to affix a stamp to the service envelope.  
 
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